Answer: JAP EXPRESS is a Kyoto based export company specializing in exporting Cars, Motorcycles & Auto-Parts - We are also steering conversion specialists, and convert vehicles from RHD to LHD
Answer: Yes we do, we provide direct on-line access to all Japan auctions and provide a buy and shipping service on your behalf
Answer: All parts are ordered and supplied according to your vehicles chassis or VIN number, which assures the parts will be 100% correct. We also offer a 100% money back gaurentee that the parts will fit perfectly or your money back
Answer: For express parts we can deliver w/in 3 - 5 days providing the package is less than 30kgs and smaller than 1.5 meters in length. We use EMS or DHL express air-freight service.
Answer: Yes, we are auto parts specialists and can supply both NEW and USED parts. All of our parts are genuine factory products. We do not sell knock off or replica parts. Email to Partsman@jap-express.com
Answer: Yes, We have direct links to all car manufacture departments and can supply any OEM part for any car built within the past 25 years. Email to Partsman@jap-express.com
Answer: We will provide you with an EMS or DHL tracking number which you can use to trace the whereabouts of your delivery at any time via our website. For container tracking we recommend this website https://elines.coscoshipping.com/ebusiness/
Answer: Access to car auctions is free. However, if you wish to actively place bids, then you'll need to pay a bond-deposit of Y100,000 or 20% of your bid value. Your bond deposit will of course be credited towards your purchase.
Answer: If a car does not sell – we can negotiate the purchase via a service called shodan which in Japanese means to negotiate. The minimum offer must be 20,000 yen above the highest bid, which is then up to the seller to accept or reject the offer.
Answer: You can place proxy bids, but the actual bidding is done by our trained bidders. We’ll set you up with a personal account where you can view the daily auctions.
Answer: Our auction View Only service is FREE however to place active bids you’ll need to pay a bond deposit of Y100,000 (US$1000) or 25% of the bid value.
Answer: Once you’ve paid the bond deposit, you can place bids and our trained staff will do the bidding for you. You can communicate with our auction bidders who‘ll happily assist you with auc sheet translations and help guide you through the process.
Answer: Yes, each car is independently appraised on a scale of 1 - 5 prior to auction – cars are checked for odometer discrepancies and accident repaired, flood damaged must be disclosed by law. See auction grading in the footer list for more details
Answer: To cancel a bid prior to auction, you must notify us via the notes section on the auction website at least 1 hour prior. - - If you wish to cancel a bid in lesser time, pls call or txt to make sure your cancellation is seen by the bidders
Answer: Yes, the auctions allow 1 hour (60 minutes) to cancel a car however they charge approx. 75,000 to cancel. (actual amount varies depending on auction) – After the allocated 60 minutes cars cannot be cancelled.
Answer: For ro/ro shipped vehicles, our FOB fees are on a slide scale depending on the auction purchase price; 0 ~ 600,000 = Y85,000 FOB 600,001 ~ 1 mil yen = 100,000 FOB 1mil yen ~ 1.5 mil yen = 125,000 FOB 1.5 mil yen ~ 2 mil yen plus
Answer: Drayage is the cost to transport a container form the port to our yard for loading, and then returning it to the port ready for shipping. Drayage cost Y125,000 per container regardless of size
Answer: Yes of course, but there are some restrictions which we will guide you through. All the cars must be at least 25 years old which classifieds them as Vintage/Collectors/Enthusiasts vehicle which means you won't need to convert it to LHD
Answer: Yes, Apart from the obvious, flammables, hazardous, explosives etc, it's also prohibited to air-freight any product which contains compressed gas, this includes airbags, shock absorbers, pre-tensioner seatbelts etc.
Answer: Yes, We run 2 recycle and dismantling factories here in Kyoto, where we strip car parts and export by container -
Answer: Yes – but the cost to ship 1 bike on its own is expensive and not viable - Japan domestic sales welcomed
Answer: Yes, we can do this no problem.
Answer: Yes, we specialize in shipping full container loads of motorcycles. Depending on size, we can fit approx. 30 - 40 units in a 20ft and 80 plus in a 40 footer. We’ve shipped to East Timor, Beirut, Dominica, Cambodia, Maldives etc.
Answer: Introducing a brand new swivel seat bracket system built specifically for the Toyota Hiace 200 series (Toyota Hiace’s 2004 onward) Perfect for van-life, mobile-homers or the RV sector. Fits TOYOTA HIACE 200 series ONLY -- SOLD OUT --
Answer: Q. Easy to install? - A. Yes, requires a few simple tools and takes 15 ~ 20 minutes - - Q. ADR certified? - A. Yes - Q. Where are they made? - A. 100% made in Japan -- Q. Price ? - A. JPY 85,000 | AUD $950.00 | NZD $1,250.00 (incl's delivery) -
Answer: We offer a pre-export LHD steering conversion service for shipment to countries and islands throughout the Caribbean and W.I region. *See this link for more info. http://jap-express.com/japan-automotive-and-parts-express/lhd-steering-conversions/
Answer: English, Japanese, Spanish, Russian, Arabic
Answer: 30 Days free port storage - thereafter it costs 500 yen per day.
I've just had a good look through the container, Virtually no damage - This is a standard which we can continue to receive container from youRoss
I received my Hilux parts today. Thank you very much for the great service. Looking forward to doing business again in the futureBen Pogoda
JAP Express - Your services are extraordinary - so highly appreciated, thanks!Kalle Kahanpää
Wonderful service JAP Express! I was nervous at first because the front glass is so fragile, but it arrived perfectly and way ahead of time. Thanks againTim Scott
I received my parts yesterday, the order and delivery was done promptly and accurately. I will happily recommend your serviceKevin Addinall
We have just received the oil pump and parts, Thank you again for your usual efficiency. Kind regardsLathan & Katy
The auto electrician has just fitted the air-bag sensor and it’s now working. The airbag light on the dashboard is gone now. Yeeha!Judith Heffernan
Dear JAP Express, the container has been unloaded today. Everything travelled well and I’m really happy with it. Thanks again for your effortsTerry Wilson
Just want to say thank you very much for your help with this Part, It arrived this morning and it's exactly rightNicole Black
I wanted to say thanks for the engine which was received yesterday, I heard there was an earthquake in Japan hope you and your family are good. All the best!David Jeria
Goods received, thank you for your excellent service. You guys are legendsPhil Drinkwater
The parts fitted perfect and the customer was very happy thanks for your quick service most impressivePete
I can’t offer better feedback than this…the goods were delivered exactly on time as promised and were exactly as describedToney
I was quoted a horrendous price and then I discovered your website. Thank you very much for your response and great service.Vince
…..the belts and parts all arrived this morning – fantastic service – and unbelievably quick delivery thanks a million!Simon
Thanks so much – We had a horrible experience with the previous supplier but you have made everything sooo easy - Thanks againLesley
Thank you very much for your help, Once again thanks for the brilliant service and time spent helping us outJeff
Thanks very much for offering this service its working well and only to get better. Thanks again be in touch soon.Donald
Thought I’d let you know the Daihatsu seatbelt arrived today. We look forward to buying many more off you in the future...Mike
We are very glad to get your business for express parts. This has been great for our business.Junior
My new parts arrived in only a few days all the way from Japan AT a much better price than other suppliers. My car just passed it’s W.O.F today (after it failed 2 weeks ago for a frayed belt) I am happy to recommended this company too all.Philis
I discovered JAP Express via the internet 5 years ago. Since then I have used their services for importing motor vehicles, parts, and bicycles finding them to be user friendly, reliable and professional. I wouldn’t buy from anywhere else Samer Jannoun (LSamer Jannoun
We unloaded the container and were happy with the goods, once sold we will come back to you again to confirm another order. I have also spoken to my friend in Ghana who I will be recommending your servicesFahad Tariq
Yesterday I opened my container and as you said, there were exactly 600 bicycles – And on top of that they are all curved frame & A Grade. I am looking forward to make business with you againAbdulla Mbarak
Fantastic service -- Thank youWayne Levantiz
The container was good thank you, Overall the packing was good and we could tell that care had been taken. If your team can maintain this standard then we are looking good for future ordersRoss
Wanted to say a huge thanks for everything, the motorbike is fantastic and the 2 Prado's are great as well. I’ll be in touch regardin a nother order next week. Thanks again, really appreciate the service.G.M Phil Parkes
Thankyou for attending to our request so quickly and efficiently. Both myself and our mechanic had tried to source the parts everywhere and had no luck, it had become very frustrating. Thanks for all your help it is much appreciated.Regards Gary Goddard
The HINO transmission arrived and we've finally got our motor home back on the road - Yeepee!Kim Saunders
We are happy to say that the packing of 20ft container Is the best packing we've seen so far. Thank you to you and your team for the great effort. Thank you very much for the outstanding work????Imran Latheef
We received the weather strip today, Thank you so much. Your Help was greatly appreciated and you will be the first person I seek with future purchasingRussell Murphy
My car has arrived at long last, I absolutely love it, it is beautiful. Thanks, well worth the wait.Sheree
"btw we unloaded container and just to inform you that this container is the best container we ever purchased, parts are excellent"Kenneth
Gday H, have just arrived back home & all the parts were here for me, thanks for your time & great serviceRegards Jeff
Parts arrived 15 minutes ago. Thanks again for all you help. We know where to go for parts now GarryGary Powell
Wow. Great service. The parts just arrived and look like the right ones. Thank you JAP EXPRESSDiane Foley
Just picked up the car today. Thanks for your help. Looks good.Nicole M.